Privacy Policy
Last updated: 27 February 2026
We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site, we may collect:
Personal Information
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely via third-party providers)
Technical Information
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IP address
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Browser type
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Device information
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Cookies and usage data
2. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Provide customer support
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Send order confirmations and shipping updates
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Improve our website and services
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Prevent fraud and enhance security
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Send marketing communications (only if you opt in)
3. Legal Basis for Processing (UK GDPR)
Under UK data protection laws, we process your data based on:
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Contractual necessity (to fulfil your order)
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Legal obligations
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Legitimate business interests
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Your consent (for marketing communications)
4. Payment Processing
All payments are processed securely through trusted third-party providers such as:
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Shopify Payments
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Stripe
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PayPal
We do not store your full card details.
5. Sharing Your Information
We may share your data with:
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Shipping providers (e.g., DHL)
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Payment processors
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Marketing platforms (e.g., Google, Meta)
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Analytics services
We do not sell your personal information.
6. Data Retention
We retain your personal information only as long as necessary to:
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Fulfil your order
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
7. Your Rights (UK Residents)
Under the UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Restrict processing
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Object to processing
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Withdraw consent for marketing
To exercise these rights, please contact us at:
8. Cookies
Our website uses cookies to:
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Improve user experience
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Analyse traffic
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Personalise content
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Support advertising campaigns
You can manage or disable cookies in your browser settings.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.
Any updates will be posted on this page.