Shipping Information

We proudly ship across the United Kingdom using DHL services to ensure reliable and secure delivery.,

1. Order Processing Time

All orders are processed within 1–3 working days (Monday to Friday, excluding public holidays).

Once your order has been dispatched, you will receive a confirmation email with your tracking number.

Estimated delivery time: 7–12 working days

Free delivery on eligible orders across the UK.
Tracking is included.

Estimated delivery time: 4–7 working days

Priority handling and faster delivery via DHL Express.
Full tracking included.

All applicable duties and taxes are handled before delivery.

You will not be required to pay additional customs charges upon receiving your order.

Tracking details will be sent via email once your order has been shipped.

Please allow up to 3–5 working days for tracking updates to appear in the courier system.

While we aim to meet the estimated delivery times, occasional delays may occur due to:

We appreciate your patience in such situations.

Customers are responsible for ensuring that all shipping details are correct at checkout.

We are not responsible for parcels delivered to incorrectly provided addresses.

If a parcel is returned due to incorrect information, additional shipping charges may apply.

If your order has not arrived within 15 working days, please contact our support team.

If confirmed lost by the courier, we will offer: